This Privacy Notice describes your privacy rights regarding our collection, use, disclosure, retention, and protection of your personal information. It applies to any CoralTree site where this Privacy Notice appears in the footer, and to any CoralTree application, service, or tool (collectively "Services") where this Privacy Notice is referenced, regardless of how you access or use them, including through mobile devices.
By using our Services and/or registering for an account with us, you are accepting the terms of this Privacy Notice and our User Agreement, and you are consenting to our collection, use, disclosure and retention of your personal information as described in this Privacy Notice and in our User Agreement. If you do not provide the information we require, we may not be able to provide all our Services to you.
You are contracting with CoralTree LLC 515 4th avenue north, Algona, WA, 98001.
The company you are contracting with is your data controller, and is responsible for the processing of your personal information in accordance with our global privacy standards. Your data controller may transfer data to other CoralTree data controllers as described in this privacy notice. We may store and process your personal information on our computers in the US and elsewhere in the world where our data centers are located.
"Personal information" is information that can be associated with a specific person and could be used to identify that specific person whether from that data or from that data and other information that CoralTree has or is likely to have access to. We do not consider personal information to include information that has been made anonymous or aggregated so that it can no longer be used, whether in combination with other information or otherwise, to identify a specific person.
Changes to this Notice
We may amend this Privacy Notice at any time by posting the amended terms on this site. All amended terms automatically take effect 30 days after they are posted. We will notify you via email of any material changes to this Privacy Notice.
We collect personal information from you and the devices (including mobile devices) you use to access or use our Services. This personal information we collect includes, but is not limited to personal information of the kinds described below:
Personal information you give us when you use our Services
Identifying information such as your name, addresses, telephone numbers, e-mail addresses
Buying, or selling information for a particular transaction or other transaction based content you generate or is connected to your account for that particular transaction
In some instances, you may provide age, gender, interests and favorites
You may also provide us other information through your participation in community discussions, chats, dispute resolution, correspondence through our sites, or correspondence sent to us
Additional information we are required by applicable law authorizes to request in order to authenticate or identify you to use or verify the information we have collected
Personal information we collect automatically when you use our Services
We also collect information about your interaction with our Services, advertising, or e-mail communications. This is typically information we receive from your computer or other devices, including your mobile devices.
Device ID or unique identifier, device type, ID for Advertising, unique device token
Geo-location information, including location information from your mobile device. Keep in mind that:
Most mobile devices allow you to control or disable the use of location services in the device's settings' menu.
You may also be presented with an additional notice explaining any additional information we may collect from you that is not listed in this notice.
Computer and connection information
Statistics on page views, traffic to and from the sites, referral URL, ad data, IP address, and browsing history and web log information
Personal information we collect using Cookies, Web Beacons and Similar Technologies
Like most sites, we use technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a "device") that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, and tools.
The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. In order to help you better understand this Policy and our use of such technologies we have provided the following limited terminology and definitions:
Cookies – Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser. There are several types of cookies:
Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
First-party cookies are set by the site you are visiting.
Third-party cookies are set by a third party site separate from the site you are visiting.
Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.
Web beacons – Small graphic images (also known as "pixel tags" or "clear GIFs") that may be included on our sites, services, applications, messaging, and tools, that typically work in conjunction with cookies to identify our users and user behavior.
Similar technologies – Technologies that store information in your browser or device utilizing local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These technologies can operate across all of your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device. We do not use these technologies for storing information to target advertising to you on or off our sites. We may use the terms "cookies" or "similar technologies" interchangeably in our policies to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.
We offer certain site features, services, applications, and tools that are available only through the use of these technologies. You are always free to block, delete, or disable these technologies if your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools. You may also be required to re-enter your password more frequently during your browsing session. For more information on how you can block, delete, or disable these technologies, please review your browser or device settings.
Generally, these technologies allow our sites, services, applications, and tools to store relevant information in your browser or device and later read that information in order to identify you to our servers or internal systems. Where applicable, we protect our cookies and other similar technologies to help ensure that only we and/or our authorized service providers can interpret them by assigning them a unique identifier that is designed for interpretation only by us. We do not store any of your personal information on any of our cookies or other similar technologies.
Any personal information that we collect and store through use of these technologies is first obtained through notice and consent: We obtain your consent by providing you with transparent notice of use of the technologies and providing you with the opportunity to make a choice to disable these technologies as set forth above.
Our uses of such technologies fall into the following general categories:
Advertising or Targeting-Related. We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement.
If you would like to opt-out of all other types of technologies we employ on our sites, services, applications, or tools, you may do so by blocking, deleting, or disabling them as your browser or device permits.
Use of these technologies by authorized third-party service providers
We may work with third-party companies, commonly known as service providers, who are authorized to place third-party cookies, web beacons, or similar technologies for storing information on our sites or in our services, applications, and tools with our permission. These service providers help us to provide you with a better, faster, and safer experience.
These service providers may use these technologies to help us deliver our own content and advertising, and compile anonymous site metrics and analytics. We do not permit any of these service providers to collect any of your personal information on our sites or in our services, applications, or tools for their own purposes. These service providers are subject to confidentiality agreements with us and other legal restrictions on their use or collection of any personal information. Third-party cookies are covered by the third parties' privacy notice.
With the exception of the use of such technologies by our service providers or other authorized third parties, we do not permit any third-party content on sites (such as item listings, member-to-member communications, classified listings, comments, reviews, etc.) to include or utilize any cookies, web beacons, local storage, or similar technologies for tracking purposes or to collect your personal information. If you believe a listing or other third-party content might be collecting personal information or using tracking technologies on one of our sites, please report it to [email protected].
Do Not Track
Because there currently isn't an industry or legal standard for recognizing or honoring Do Not Track (DNT) signals, we don't respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.
Personal information from other sources
We may supplement the information we collect with information from third parties and add it to your account information. For example, as permitted by law, we may collect demographic information that is publically available, additional contact information, credit check information, and information from credit bureaus as allowed by law. We may combine information you give us with information we collect from other sources and use it for any purpose disclosed in this privacy notice.
We may allow you to share information with third party social media sites, or use social media sites or other sites to create or connect to your account. Those social media sites may give us access to certain personal information stored by them (e.g., content viewed and information about the advertisements within the content you have been shown or may have clicked on, etc.) from your interaction with the online services. You agree that we may share your video viewing with, or obtain information about your video viewing from, third-party social media sites for at least two years or until you withdraw consent. Remember that you control the personal information you allow us to have access to through the privacy settings on that third party site and the permissions you give us when you grant us access. By associating an account managed by a third party with your CoralTree account and authorizing CoralTree to have access to this information, you agree that CoralTree may collect, use and store the information provided by these sites in accordance with this privacy notice.
If you give us personal information about someone else, you must do so only with their consent. You agree to inform them that we have collected their personal information and tell them how we collect, use and disclose the personal information.
Use and Retention
We use the personal information we collect to operate, improve and personalize our Services, to contact you and provide you customer service, customize our advertising and marketing, and to detect, prevent and mitigate fraudulent or illegal activities. You agree that we may use your personal information as follows:
Operate, improve, and personalize our Services
Provide you use of and access to our Services
Provide you site content that includes great products that we think you will like and keeps track of the collections and stores that you have chosen to follow
Give you access to your purchase history, scores, internal email and other features
Customize, measure, and improve our sites, applications and Services
Provide other services requested by you as described when we collect the information
We may use geo-location information to provide you with location based services, such as advertising, search results, and other personalized content
Contact you and provide you customer service
Provide customer support you request for our Services or for the products offered by CoralTree Group
Contact you, either via email or telephone (using autodialed or pre-recorded calls), text (SMS) messages (if applicable) as authorized by you to resolve disputes, collect fees, and troubleshoot problems with your account or our Services and for other purposes authorized by law and consistent with this Privacy Notice
Compare the personal information you provide for accuracy, and verify it with third parties as necessary
Customize our advertising and marketing communications with you
Customize, measure, and improve our content and advertising based on your ad customization preferences
Contact you, either via email, telephone, text (SMS) messages (if applicable based on your consent), or postal mail, or otherwise as authorized by you to: offer coupons, discounts and special promotions, and inform you about our services and those of our corporate family. You agree that CoralTree will use the contact information you have provided to contact you by e-mail and/or SMS text if you have consented to such contact. Message and data rates may apply.
Deliver targeted marketing, service updates, and promotional offers based on your communication preferences
Detect, Prevent and Mitigate Fraudulent or Illegal Activities
Prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities
Enforce our User Agreement or other applicable policies
We retain your personal information as long as it is necessary and relevant for our operations. In addition, we retain personal information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our User Agreement and take other actions permitted by law. After it is no longer necessary for us to retain your personal information, we dispose of it in a secure manner it according to our data retention and deletion policies.
If we were to merge with or be acquired by another company, we may share information with them in accordance with our Privacy Notice. Should such an event occur, we will require that the new combined entity follow this Privacy Notice with respect to your personal information. If your personal information will be used or disclosed for any purposes not covered in this Privacy Notice, you will receive prior notification of the use of your personal information for the new purposes.
Service Providers and Financial Institutions Partners
Third party service providers who help us operate our Services, and assist with fraud investigations, bill collection, affiliate and rewards programs, co-branded credit cards and other business operations
Financial institution partners who may offer financial products to our users to provide joint content and services (like registration, transactions and customer support), to help detect and prevent potentially illegal acts, violations of our policies, fraud and/or security breaches, and to guide decisions about their products, websites, applications, services, tools, and communications. These third party financial institution partners will use this information to send you marketing communications only if you have requested their services
Law enforcement, legal proceedings, and as authorized by law
To comply with our legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property or safety
To law enforcement or governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other CoralTree user to legal liability. We will only disclose information we deem relevant to the investigation or inquiry, such as name, city, state, postcode, telephone number, email address, User ID history, IP address, fraud complaints, bidding and listing history, and anything else we deem relevant
As we in our sole discretion deem necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, we will disclose name, street address, city, state, postcode, country, phone number, email address and company name
To credit bureaus as authorized by applicable law (e.g. information on late or missed payments or other defaults on your account that may be reflected in your credit report)
To third parties involved in a legal proceeding, if they provide us with a subpoena, court order or substantially similar legal procedure, or we otherwise believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.
People you authorize us to provide it to
CoralTree users as authorized by you or your use of our Services (e.g. if you buy an item the seller may view your email address and request and obtain your contact information, including phone number or email and postal address to help complete the transaction)
We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
When you share your personal information on CoralTree – what happens?
Other users have access to the information you share on CoralTree. For example, other people can see your purchases, items for sale, the members you follow, storefronts, Feedback, ratings and associated comments. Other users can also see any information you chose to share in your profile.
Your User ID is displayed throughout CoralTree and is available to the public. It is connected to all of your CoralTree activity. Notices sent to other community members about suspicious activity and notice violations on our sites refer to User IDs and specific items. So if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your CoralTree activities.
To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information as necessary to facilitate your transactions and collect payments. However, when users are involved in a transaction, they have access to each other's name, User ID, email address and other contact and shipping information.
How you should use the information you receive on CoralTree?
CoralTree enables you to obtain personal information of others to complete transactions and collect payments. We encourage you to disclose your privacy practices and respect the privacy of other users. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.
Use the personal information that you have access to only for CoralTree transaction-related purposes, for using services offered through CoralTree (such as escrow, shipping, and fraud complaints), and for purposes expressly consented by the user to whom the information relates. Using personal information that you have access to for any other purpose is a violation of our policies.
Unwanted or threatening email
Sending unwanted or threatening email is against our policies and constitutes a violation of our User Agreement. To report CoralTree-related spam or spoof emails please forward the email to [email protected].
Our websites are general audience websites, and our Services are not intended for individuals under the age of 21. We do not knowingly collect personal information from users in this age group.
Third Party Privacy Practices
This Privacy Notice addresses only the use and disclosure of personal information we collect from you. If you disclose your information to others, their privacy notices and practices will apply.
We cannot guarantee the privacy or security of your information once you provide it to a third party and we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. This is true even where the third parties to whom you disclose personal information are buyers or sellers on our sites.